NBAD Balance Inquiry: Step-by-Step Guide for 2025!

Table of Contents

Have you ever needed to check your NBAD bank balance but weren’t sure which method is the most reliable? Whether you’re using an NBAD salary card or a personal account that has transitioned to First Abu Dhabi Bank (FAB), there are multiple ways to access your account details.

From mobile apps to SMS and even offline ATMs, knowing how to perform an NBAD balance inquiry can save you time and ensure you’re in control of your finances.

In this guide, you’ll discover step-by-step instructions for every available method in 2025. No matter your level of tech comfort or access to the internet, there’s a convenient option tailored to your needs. So, which NBAD balance check method is best for you? Let’s find out.

What Is NBAD Bank?

The National Bank of Abu Dhabi (NBAD) was one of the UAE’s oldest and most trusted financial institutions, known for its extensive range of retail and corporate banking services.

In 2017, NBAD merged with First Gulf Bank (FGB), forming the First Abu Dhabi Bank (FAB). This strategic consolidation created the largest bank in the United Arab Emirates by assets. The aim was to strengthen the financial sector, improve service offerings, and expand the bank’s global presence.

For existing NBAD customers, this merger led to a seamless migration of services under the FAB umbrella. While the NBAD brand name is no longer used officially, its customer accounts, salary cards, and digital banking platforms are still operational through FAB’s system.

Therefore, when performing a balance inquiry today, customers use the FAB online and mobile platforms, even if their account was originally created with NBAD.

Why Is It Important to Check Your NBAD Balance Regularly?

Monitoring your NBAD account balance regularly is a vital habit for maintaining financial health and preventing unexpected issues. Whether you are a salaried employee using an NBAD salary card or a personal account holder, knowing your current balance helps you manage daily expenses and avoid overdraft fees.

It also plays a crucial role in budgeting, especially if your income is deposited monthly through an employer. Regular balance checks allow you to detect any unusual transactions promptly, which is essential for preventing fraud or unauthorized access to your account.

Many users also rely on balance updates to confirm salary deposits or transaction completions. With multiple platforms available for balance inquiry, including mobile apps, online banking, ATMs, and SMS services, there are no limitations on when or where you can check your balance, making this practice convenient, secure, and financially responsible.

What Do You Need for an NBAD Balance Inquiry?

To successfully check your NBAD balance through any available channel, you need to have certain details and tools prepared in advance.

These essentials ensure a smooth and secure process whether you’re using online banking, a mobile app, ATM, SMS, or USSD service. Each method may require slightly different information, but most of the core requirements remain the same across platforms.

The following items are commonly needed:

Bank Account Number: Found on your NBAD salary card or bank statement
Debit or ATM Card: Required for ATM-based and app login methods
PIN Code: Needed when using an ATM or confirming transactions
Online Banking Credentials: Username and password for logging into internet or mobile banking
Registered Mobile Number: Must be linked to your account for SMS and USSD services

Having these ready makes the inquiry process faster, more secure, and fully accessible from various platforms.

What Are the Different Ways to Check NBAD Balance in 2025?

NBAD account holders now have several convenient options to check their account balance through the First Abu Dhabi Bank (FAB) system. Whether you prefer using a smartphone, desktop, ATM, or even basic mobile services without internet, FAB offers multiple channels to access your NBAD balance securely.

Each method is tailored to suit different user preferences; some are ideal for quick checks on the go, while others provide detailed insights for financial planning. Below are all the updated and reliable balance inquiry methods you can use in 2025.

How to Check NBAD Balance Using the Official Website?

To check your NBAD balance through the official FAB website, you do not need to log into a full online banking portal.

FAB provides a simplified page where you can instantly view your balance using just your card and Emirates ID details. This is ideal for users who prefer not to use mobile apps or are accessing from a desktop.

Follow these steps to complete your balance inquiry:

Visit the official First Abu Dhabi Bank (FAB) website
Find the dedicated NBAD balance inquiry section
Enter the last two digits of your NBAD debit or salary card
In the next field, input your 16-digit ID card number
Click the login or submit button

You will be directed to your account overview page, where your current available balance is displayed securely and instantly.

Can You Do NBAD Balance Inquiry via the Mobile App?

Yes, using the FAB mobile app is one of the most efficient ways to check your NBAD balance. This method offers quick access to account details, especially for those who want to manage their finances on the go. The app is available for both Android and iOS users and supports both personal and salary account holders.

To perform a balance inquiry through the app:

Download and install the FAB Mobile App from Google Play or App Store
Open the app and log in with your credentials
First-time users must enter either an Emirates ID or debit card number
A temporary password will be sent to your registered mobile number
Create a 6-digit PIN for future secure logins

Once logged in, your account balance is shown on the dashboard. You can also view transaction history, transfer funds, or access your statement directly from the app.

Is SMS Banking Still Available for NBAD Balance Checks?

SMS banking remains a practical method for NBAD (now FAB) customers who prefer offline access or don’t use smartphones.

This feature allows you to instantly check your account balance without an internet connection. It’s especially useful for customers traveling or in areas with limited connectivity.

To use SMS banking for balance inquiry:

Ensure your mobile number is registered with FAB
Send an SMS with the word BAL to 2121
Use the mobile number linked to your NBAD/FAB account

Within seconds, you will receive a text message showing your current account balance. This service works across all UAE mobile networks. There may be standard SMS charges based on your mobile carrier, but the bank does not apply additional fees for this service.

What Is the USSD Code for NBAD Balance Inquiry?

If you don’t have mobile data or SMS banking access, USSD banking offers a simple and effective alternative. USSD codes work on all types of mobile phones, including basic models, and do not require an internet connection. This method is secure and widely used by FAB account holders for quick balance checks.

To perform a balance inquiry via USSD:

Dial *121# from your registered mobile number
Choose the Balance Inquiry option from the menu
Enter your account PIN, if prompted
Wait for the on-screen display of your current account balance

This method is free from internet costs and can be accessed from any network in the UAE. It is highly recommended for users who travel frequently or those with limited access to mobile apps or SMS services.

How to Check NBAD Account Balance Through ATM?

Checking your NBAD (FAB) account balance through an ATM is ideal for customers who prefer in-person banking or don’t use digital platforms.

FAB ATMs are widely available across the UAE and support full NBAD card functionality. This method is secure and doesn’t require mobile data or internet access.

To check your balance using an ATM:

Visit the nearest FAB ATM location
Insert your NBAD debit or salary card into the machine
Enter your 4-digit ATM PIN
Choose “Balance Inquiry” from the main menu

The ATM will display your current account balance on-screen, and in some cases, you may request a printed mini statement. This method is especially convenient for salary account holders using prepaid NBAD cards, as it works the same way and helps track salary deposits without logging into an online portal.

Can Customer Support Help You Check NBAD Balance?

Yes, FAB customer support offers a direct way to check your NBAD account balance, especially when digital platforms are inaccessible.

This method is useful for older users or individuals who prefer assistance over navigating apps or websites. Phone-based support also ensures identity verification for secure access.

To check your balance using customer care:

Dial the FAB helpline: +971 600 525500
Follow the IVR menu prompts until you reach “Balance Inquiry”
Provide required identification: account number, Emirates ID, or debit card details

Once your identity is confirmed, the automated system or a representative will provide your current account balance. This method is ideal for users who experience issues logging into the app or using digital services and prefer real-time human or voice-based support.

How to Get NBAD Account Statements & Email Alerts?

Email alerts and monthly account statements are essential tools for long-term financial tracking. FAB provides both services for former NBAD account holders. You can activate balance alerts to receive notifications about transactions, deposits, and account activity directly to your inbox.

To activate email alerts:

Log in to FAB online banking
Navigate to Settings > Notifications
Enable Email Balance Alerts
Choose the frequency: Daily, Weekly, or Monthly

Once activated, you will receive timely account summaries and full statements via email. This is especially beneficial for users managing budgets, business expenses, or salary deposits. Email alerts also help you stay informed without needing to check your account daily through apps or websites.

Which NBAD Balance Inquiry Method Is Right for You?

With multiple balance inquiry options available, the best method depends on your preferences, device access, and internet availability. Each platform offers specific advantages. A quick comparison can help you choose the most convenient and secure method for your needs.

Method	Internet Required	Best For	Speed
Mobile App	Yes	Regular banking, transaction history	Fast
Website	Yes	One-time balance check via ID/Card	Moderate
ATM	No	Offline access, printed mini statements	Fast
SMS	No	Quick access without data	Instant
USSD	No	Feature phones, low network use	Instant
Customer Support	No	Voice-based help, error troubleshooting	Moderate

Choosing the right method ensures smooth account access, with flexibility based on your routine and tech preference.

What Are the Most Common Issues with NBAD Balance Check?

While NBAD (FAB) offers several convenient ways to check your account balance, users may occasionally encounter issues during the process. These problems are typically technical or related to outdated personal information.

One of the most frequent issues is login failure due to incorrect credentials or forgotten passwords. This affects both the mobile app and the website portal.

Another common issue is when the registered mobile number is outdated or inactive, making SMS or USSD services unavailable. Sometimes, the balance might not update in real-time, especially after recent transactions or salary credits. Network errors during USSD or ATM usage can also interrupt access.

To prevent these issues:

Keep your login credentials updated
Ensure your mobile number is registered and active
Contact FAB support for PIN resets or card issues

These small checks can ensure a seamless balance inquiry experience.

How to Get a Detailed NBAD Account Statement?

If you need a full overview of your recent transactions, deposits, or salary history, a detailed NBAD account statement is the most reliable resource.

First Abu Dhabi Bank (FAB) provides former NBAD customers with multiple ways to access their account statements through both digital and offline channels. This service is useful for personal finance tracking, tax preparation, or verifying salary payments.

To request a statement online:

Log in to FAB online banking or the FAB Mobile App
Navigate to the Accounts section
Select your account and choose “Download Statement”
Choose your preferred date range (weekly, monthly, custom)
Download or email the PDF version

Alternatively, you can visit a FAB branch to request a printed statement. This document provides comprehensive transaction details, making it easier to monitor expenses and income over time.

Conclusion

Managing your NBAD (now FAB) account is easier than ever with several balance inquiry methods available to suit different lifestyles and preferences. Whether you choose the mobile app for daily monitoring or opt for SMS when you’re offline, the process is designed to be quick and user-friendly.

Knowing your balance helps you stay financially prepared and avoid unnecessary charges. Additionally, activating email alerts and downloading account statements can further enhance your financial tracking.

If you ever encounter login issues or outdated mobile numbers, customer support is readily available to assist. By selecting the right method for your routine and staying informed, you can confidently manage your NBAD account with ease in 2025 and beyond.

FAQs About NBAD Balance Inquiry

Can I still use my NBAD salary card after the FAB merger?

Yes, NBAD salary cards remain active and compatible with FAB systems. You can use them for balance checks, withdrawals, and transactions without any issues.